Office or Division:

Office of the Municipal Engineer

Classification:

Simple

Type of Transaction:

G2C- Government to Client

Who may avail:

All

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1.    Duly accomplished Forms

–       Office of the Municipal Engineer

2.    Certificate of completion-Mechanical, Electrical, Sanitary/Plumbing Permits

–       Office of the Municipal Engineer

3.    Logbook of Building construction and building inspection sheet duly accomplished by the contractor (If undertaken by contract) and signed and sealed by the Architect or Civil Engineer.

–       Client/ Owner

4.    Duly Accomplished Certificate of Final Inspection

–       Office of the Municipal Engineer

5.    Final Fire Safety Inspection Report by the Bureau of Fire Protection

–       Office of the Bureau of Fire and Protection

6.    Safety Inspection Certificate for Industrial Buildings,

–       Office of the Municipal Engineer

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

Present the needed documents:

Receives and evaluates the requirements given by the client;

A 2^nd endorsement  will be given so that the applicant can secure a Fire and Safety Inspection certificate from the Department of Labor and Employment (for Industrial Building)

None

15 minutes

Municipal Engineer & draftsman-Engineering Office

Receives the Endorsement

Provision and issuance of endorsement

None

15 minutes

Municipal Engineer & draftsman-Engineering Office

Request for an inspection schedule

Give the inspection schedule

None

15 minutes

Municipal Engineer & draftsman-Engineering Office

Receive the order of payment

Issues the order of payment

None

15 minutes

Municipal Engineer & draftsman-Engineering Office

Proceed to the Municipal Treasury office and pay the corresponding payments and receive the Official Receipt (OR)

Accepts the payments and issues Official Receipts (OR)

 P 50.00/ Certification

15 minutes

Admin aide IV or Rev. Collection Clerk III-Treasury Office

Submit the Official Receipt (OR)

Accepts the Official Receipt

None

2 minutes

draftsman-Engineering Office

Inspects the completed building/structure and checks if the same is in accordance with the approved plans.

None

1 day

Municipal Engineer & draftsman-Engineering Office

Prepare the Certificates and process the submitted documents for final approval of the Municipal Engineer

None

40 minutes

Municipal Engineer & draftsman-Engineering Office

Claim the approved permit after the day from the submission of the Official Receipt (OR)

Issue the Permit

None

8 minutes

Municipal Engineer & draftsman-Engineering Office

FEEDBACK AND COMPLAINTS MECHANISM

How to send feedback

Answer the client Feedback Form at the Public Assistance and Complaints Desk and drop the form at the Suggestion Box located at the lobby of the Municipal building.

Contact Information:

How feedbacks are processed

Every Friday, the person in charge opens the suggestion box and compiles, record all the comments and suggestions submitted.

Feedback requiring answers are forwarded to the relevant offices and they are required to answer within three (3) days of the receipt of the feedback.

The answer of the concerned office is then relayed to the citizen.

How to file a complaint

Answer the client Complaint Form at the Public Assistance and Complaints Desk and drop the form at the Suggestion Box located at the lobby of the Municipal building.

Complaints can also be filed via telephone. Make sure to provide the following information:

·        Office and name of the person being complained

·        Incident

·        Evidence

Contact Information: (072)6071244

How complaints are processed

The person in charge opens the complaint drop box daily and assesses each complaint.

After assessment, the in charge shall star the investigation and forward the complaint to the concerned office for their explanation.

The in charge will create a report after the investigation and shall submit it to the Head of Agency for appropriate action and will give feedback to the client.   

Contact Information of CCB, PCC, ARTA

·     8888 – Presidential Complaints Center

·     0908-881-6565 – CSC Contact Center ng Bayan

·     478-5093 – Anti Red Tape Authority

Office

Address

Contact Information

Office of the Municipal Mayor

Municipal Hall, Poblacion, San Gabriel, La Union

(072)6071244

Office of the Human Resource and Management Officer

Office of the Municipal Civil Registrar

Office of the Municipal Sangguniang Bayan

Office of the Municipal Social Welfare and Development Officer

Office of the Municipal Health Officer

Office of the Municipal Treasurer

Office of the Municipal Assessor

Office of the Municipal Planning and Development Coordinator

Office of the Municipal Accountant

Office of the Municipal Budget Officer

Office of the Municipal Agriculturist

Office of the Municipal Engineer