Office or Division:

MSWD Office

Classification:

Simple

Type of Transaction:

G2C

Who may avail:

1. Any registered senior citizens issued with SC ID which was lost or damaged.

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

       1.   Affidavit of Loss (1 copy)

1.    1 x 1  latest picture ( 1 copy )

Mayor’s office

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.    Sign in the client logbook

1.Give the logbook to the client

none

    1  minute

Admin. Aide III-MSWDO

2. Fill-up application form

2. Hand the application form and give instruction in filling up the form

none

     3 minutes

Admin. Aide III-MSWDO

3.Submit affidavit of loss and pictures

3. Review the application form

3.1 Verify name in the masterlist  of issued SC IDs

3.2. Prepare the  SC ID and purchase booklets

3.3 Record the SC ID

none

5 minutes

MSWD Officer-MSWDO

4.Receive SC ID

4. Submit ID for LCE’s signature

4.1.  Release the SC ID

10 minutes

Admin. Aide III-MSWDO