Securing Social Case Study Report
Service Information:
A case report made by a social worker for indigent clients who will secure medical and other assistance to PCSO, NGOs and other private and government hospitals.
Office or Division: | MSWD Office | |
Classification: | Complex | |
Type of Transaction: | G2C | |
Who may avail: | Indigent individual or family with financial difficulty
| |
CHECKLIST OF REQUIREMENTS | WHERE TO SECURE | |
1. For medical assistance 1.1 Certification of Indigency (1 original, 2 photocopy) 1.2 Medical Certificate/Abstract(1 original,2 photocopy 1.3 Latest prescriptions of medicines (1 original,2 photocopy 1.4 Doctor’s recommendation for laboratory or other medical procedure ( 1 original, 2 photocopy) 1.5 Valid ID ( 3 photocopies, original ID for verification only
|
Barangay Hall Hospital,institution or clinic where the client was confined , treated and/or examined
SSS,GSIS,Postal,LTO,Company, School,4Ps, etc | |
2.Death benefit or burial assistance a. Death Certificate ( 3 photocopies, original copy – for verification only) b. Contract of service (1 original copy,2 photocopy) or barangay certification -not serviced by funeral parlor (1 original, 2 photocopy) c. Valid ID ( 3 photocopies, original ID for verification only |
Local Civil Registrar Office
Funeral Parlor Barangay Hall
SSS,GSIS,Postal,LTO,Company, School,4Ps, etc | |
3.Educational Assistance d. Certification of Indigency e. School Record |
Barangay Hall School | |
4.Prescriptions of medicines
| Hospital or Clinic | |
5. Shelter Assistance 5.1 Barangay Report (if no BFP report(1 original,2 photocopy) 5.2 BFP report if responded and investigation conducted ( 1 original , 2 photocopy) 5.3 Pictures of the damaged houses |
Barangay Hall -where incident happened BFP Office – Municipal Building Barangay Council/BFP / Client | |
6. Financial assistance for special cases(child and women) 6.1 Certification of indigency |
Barangay Hall of client’s present address
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CLIENT STEPS | AGENCY ACTIONS | FEES TO BE PAID | PROCESSING TIME | PERSON RESPONSIBLE |
1. Sign in the client logbook | 1. Give the logbook to the client | none | 1 minute | Admin. Aide III- MSWDO |
2. Submit required documents | 2. Receive and review the completeness of the documents
|
none |
5 minutes | Admin. Aide III- MSWDO |
3. Provide personal information and other relevant data regarding presented problem | 3. Intake interview with the client 3.1 Conduct collateral interviews 3.2 Assess and evaluate client’s presented problem for SCSR 3.3 Notify client through text or call if SCSR is ready for released |
none | 10 minutes
1 day
3 days
|
MSWD Officer-MSWDO |
4. Receive copy of SCSR | 4.Release SCSR client’s copy
| none | 1 day | MSWD Officer-MSWDO |