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Securing Social Case Study Report

 Service Information:         

A case report made by a social worker for indigent clients who will secure medical and other assistance to PCSO, NGOs and other private and government hospitals. 

Office or Division:

MSWD Office

Classification:

Complex

Type of Transaction:

G2C

Who may avail:

Indigent individual or family with financial difficulty

 

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1.    For medical assistance

1.1 Certification of Indigency (1 original, 2 photocopy)

1.2 Medical Certificate/Abstract(1 original,2 photocopy

1.3 Latest prescriptions of medicines (1 original,2 photocopy

1.4  Doctor’s recommendation for  laboratory or other medical procedure ( 1 original, 2 photocopy)

1.5 Valid ID  ( 3 photocopies, original ID for verification only

 

 

Barangay Hall

Hospital,institution or clinic where the client was confined , treated and/or  examined

 

SSS,GSIS,Postal,LTO,Company,

School,4Ps, etc

 

2.Death benefit or burial assistance

a.    Death Certificate              ( 3 photocopies,  original copy –      

                                                   for verification only)

b.    Contract of service            (1 original copy,2 photocopy)

         or barangay certification

   -not serviced by funeral parlor  (1 original, 2 photocopy)

c.    Valid ID       ( 3 photocopies, original ID for verification only

 

Local Civil Registrar Office

 

Funeral Parlor

Barangay Hall

 

SSS,GSIS,Postal,LTO,Company,

School,4Ps, etc

3.Educational Assistance

d.    Certification of Indigency

e.    School Record

 

Barangay Hall

School

4.Prescriptions of medicines

 

Hospital or Clinic

5.  Shelter Assistance

 5.1  Barangay Report (if no BFP report(1 original,2 photocopy)

 5.2  BFP report if responded and investigation   conducted  ( 1 original , 2 photocopy)

 5.3  Pictures of the damaged houses

 

Barangay Hall -where incident happened

BFP Office – Municipal Building

Barangay Council/BFP / Client

6. Financial assistance for special cases(child and women)

    6.1  Certification of indigency

 

Barangay Hall of client’s present address

 

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.    Sign in the client logbook

1.    Give the logbook to the client

none

1 minute

Admin. Aide III-

MSWDO

2.    Submit required documents

2.    Receive and review the completeness of the documents

 

 

none

 

5 minutes

Admin. Aide III-

MSWDO

3.    Provide personal information and other relevant data regarding presented problem

3. Intake interview with the    client

3.1  Conduct collateral interviews

3.2 Assess and evaluate client’s presented problem for SCSR

3.3 Notify client through text or call if SCSR is ready for released

 

 

none

10 minutes

 

1 day

 

 

3  days

 

 

 

 

 

 

 

MSWD Officer-MSWDO

4.    Receive copy of SCSR

4.Release SCSR client’s copy

 

none

  1 day

MSWD Officer-MSWDO

 

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