Securing Social Case Study Report

Office or Division:

MSWD Office

Classification:

Complex

Type of Transaction:

G2C

Who may avail:

Indigent individual or family with financial difficulty

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

1.    For medical assistance

1.1 Certification of Indigency (1 original, 2 photocopy)

1.2 Medical Certificate/Abstract(1 original,2 photocopy

1.3 Latest prescriptions of medicines (1 original,2 photocopy

1.4  Doctor’s recommendation for  laboratory or other medical procedure ( 1 original, 2 photocopy)

1.5 Valid ID  ( 3 photocopies, original ID for verification only

Barangay Hall

Hospital,institution or clinic where the client was confined , treated and/or  examined

SSS,GSIS,Postal,LTO,Company,

School,4Ps, etc

2.Death benefit or burial assistance

a.    Death Certificate              ( 3 photocopies,  original copy –      

                                                   for verification only)

b.    Contract of service            (1 original copy,2 photocopy)

         or barangay certification

   -not serviced by funeral parlor  (1 original, 2 photocopy)

c.    Valid ID       ( 3 photocopies, original ID for verification only

Local Civil Registrar Office

Funeral Parlor

Barangay Hall

SSS,GSIS,Postal,LTO,Company,

School,4Ps, etc

3.Educational Assistance

d.    Certification of Indigency

e.    School Record

Barangay Hall

School

4.Prescriptions of medicines

Hospital or Clinic

5.  Shelter Assistance

 5.1  Barangay Report (if no BFP report(1 original,2 photocopy)

 5.2  BFP report if responded and investigation   conducted  ( 1 original , 2 photocopy)

 5.3  Pictures of the damaged houses

Barangay Hall -where incident happened

BFP Office – Municipal Building

Barangay Council/BFP / Client

6. Financial assistance for special cases(child and women)

    6.1  Certification of indigency

Barangay Hall of client’s present address

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.    Sign in the client logbook

1.    Give the logbook to the client

none

1 minute

Admin. Aide III-

MSWDO

2.    Submit required documents

2.    Receive and review the completeness of the documents

none

5 minutes

Admin. Aide III-

MSWDO

3.    Provide personal information and other relevant data regarding presented problem

3. Intake interview with the    client

3.1  Conduct collateral interviews

3.2 Assess and evaluate client’s presented problem for SCSR

3.3 Notify client through text or call if SCSR is ready for released

none

10 minutes

1 day

3  days

MSWD Officer-MSWDO

4.    Receive copy of SCSR

4.Release SCSR client’s copy

none

  1 day

MSWD Officer-MSWDO