Support Services to Child and Women Victim of Violence

Office or Division:

MSWD Office

Classification:

Complex

Type of Transaction:

G2C

Who may avail:

1. Child abuse cases

2. VAWC

CHECKLIST OF REQUIREMENTS

WHERE TO SECURE

Copy of police blotter, investigation report and medical report for child abuse and VAWC cases (3 photocopies)

Police station

CLIENT STEPS

AGENCY ACTIONS

FEES TO BE PAID

PROCESSING TIME

PERSON RESPONSIBLE

1.    Victims referred by VAW Desk Officer

1.    Build rapport with the child or VAW

None

10 minutes

MSWD Officer

2.    Provide personal data and relevant information during the interview.

2.    Intake interview with the client regarding presented problem

2.1. Assess the circumstances and immediate needs of the victim.

2.2. Coordinate with the PNP/ VAWC and conduct joint interview with the victim.

None

2 hours

20 minutes

4 hours

MSWD Officer

3.    Participate and cooperate on the helping process

3.    Conduct collateral interviews

3.1. Preparation of Social Case Study Report- Assessment and evaluation of the problem presented

None

1 day

2 days

MSWD Officer

4.    Seek assistance when needed

4. Assist client on his/her needs like financial assistance and psychological evaluation (if needed)

None

1 day

MSWD Officer