Provision of Public Information and Assistance Desk

Public Information assistance desk is located at the main entrance of the Municipal Hall to assist visitors, guest and clients coming to the Municipal Hall. It provides information and answer queries. It speed up client’s time in getting service requirements.

Office or Division:	MAYOR’S OFFICE
Classification:	Simple
Type of Transaction:	G2C, G2B, G2G
Who may avail:	Visitors, guest and clients arriving at the Municipal Hall.
CHECKLIST OF REQUIREMENTS		WHERE TO SECURE
None		None

CLIENT STEPS	AGENCY ACTIONS	FEES TO BE PAID	PROCESSING TIME	PERSON RESPONSIBLE
1. Present Requirements.	1. Document the entry of the visitors, guest and clients through logbook	none	5 Minutes	Personnel on Duty
2. Ask queries and direction	2. Provide information to the queries and give directions or instructions.	none	15 Minutes	Personnel on Duty
3. Receive referral slip (if any)	3. Issue referral slip, if any	none	5 Minutes	Personnel on Duty
Total			25 Minutes